Privacy Policy

Last updated: October 14, 2026

1. Introduction

Welcome to Goraieb (https://goraieb.com). We respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website or place an order for our products.

2. Information We Collect

When you place an order through our website, we may collect the following information:

• Full name

• Phone number

• Delivery address and location details

• Email address, if provided

• Order details, including purchased products, quantities, and total amount

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data, for security, performance, and analytics purposes.

You are not required to create an account to place an order.

3. How We Use Your Information

We use the information collected to:

• Process and confirm your orders.

• Contact you regarding your order or delivery.

• Arrange delivery to your specified address.

• Handle customer inquiries, complaints, returns, or order issues.

• Improve our website, products, and customer experience.

• Prevent fraud, abuse, and unauthorized activity.

• Comply with applicable legal and regulatory requirements.

We will not use your contact information for unrelated marketing communications without an appropriate legal basis or your consent where required.

4. Cash on Delivery

Our website offers Cash on Delivery (COD) as a payment method. Payment is collected when your order is delivered.

We do not require you to enter credit card or online banking details to complete a COD order through our website.

5. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties when necessary to operate our business, including:

• Delivery companies and couriers: To deliver your orders and contact you regarding delivery.

• Website hosting and technical service providers: To maintain, secure, and operate our website.

• Analytics and security providers: To understand website usage, improve performance, and prevent abuse, where applicable.

• Authorities and legal representatives: Where disclosure is required by applicable law or necessary to protect our legal rights.

These parties should only receive the information reasonably necessary for their respective purposes.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure proper website functionality, remember preferences, maintain security, and understand how visitors use the website.

Third-party services integrated into the website may also use cookies or similar technologies, depending on the services enabled.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.

Where required by applicable law, consent will be requested before using non-essential cookies or tracking technologies.

7. Embedded Content and Third-Party Services

Our website may contain links to or embedded content from third-party websites and services.

When you interact with such content, the relevant third party may collect information about you in accordance with its own privacy policy. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of third-party services you use.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, accounting, legal compliance, and the resolution of disputes.

Order records may be retained for longer periods where required by applicable law or legitimate business needs.

Information that is no longer necessary will be securely deleted, anonymized, or otherwise disposed of where appropriate.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information where appropriate.

• Object to or request restrictions on certain uses of your information, where applicable.

Some information may need to be retained to fulfill legal obligations, maintain transaction records, or resolve disputes.

To submit a privacy-related request, please contact us using the contact details provided on our website.

11. Children’s Privacy

Our website is intended for general consumers and is not specifically directed at children. We do not knowingly collect personal information from children in circumstances where parental consent is legally required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable legal requirements.

Any updates will be published on this page, along with the revised date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details available on our website:

Website: https://goraieb.com